FAQ's

Q: When will I receive my Item?

A: Orders are delivered in 3 to 4 business days.

Q: Where are orders shipped from?

A: Orders are shipped from NYC U.S.A

Q: What is the condition of your items?

A: All items are new unless stated otherwise.

Q: Is there sales tax?

A: Sales tax only applies to orders made in New York State

Q: Do orders include tracking numbers?

A: All orders include tracking numbers and they will be emailed to you once your order has shipped.

Q: Is my credit/debit card info safe?

A: Our website is ssl secure you will see a lock in your browser address bar while on this website.

Q: What payment methods does Buyer1 Accept?

A: Visa, Mastercard, Amex, Discover, & Paypal

Q: When do orders ship?

A: Orders made before 2:00 Pm ship the same day, orders made after 2:00 pm may ship the same day but will likely ship the next morning.

Q: What is your refund/replacement policy?

A: Buyers have a 20 day window for refunds or replacements. to receive a refund item must be undamaged once we receive the returned item your refund will be placed on your account in 2 to 3 days or you will be sent a replacement item if that is what you request. Contact us by going to our contact page or open a support ticket to request a refund or replacement. When you request a return/replacement we will e-mail you a prepaid shipping label and will process a refund or replacement once the item is delivered back to us.