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FAQ's
Q: When will I receive my Item?
A: Orders are delivered in 3 to 4 business days. Orders made during holiday/shopping season may take a day or two longer due to increased post office workload
Q: Where are orders shipped from?
A: Orders are shipped from NYC U.S.A
Q: What is the condition of your items?
A: All items are new unless stated otherwise.
Q: Is there sales tax?
A: Yes we do collect sales tax.
Q: Do orders include tracking numbers?
A: All orders include tracking numbers and they will be emailed to you once your order has shipped.
Q: Is my credit/debit card info safe?
A: Our website is ssl secure you will see a lock in your browser address bar while on this website.
Q: What payment methods does Buyer1 Accept?
A: Visa, Mastercard, Amex, Discover, & Paypal
Q: When do orders ship?
A: Orders made before 5:00 Pm EST ship the same day, orders made after 5:00 pm EST may ship the same day but will likely ship the next morning.
Q: What is your refund/replacement policy?
A: Buyers have a 30 day window for refunds or replacements. to receive a refund item must be undamaged once we receive the returned item your refund will be placed on your account in 2 to 3 days or you will be sent a replacement item if that is what you request. Contact us by going to our contact page or open a support ticket to request a refund or replacement. When you request a return/replacement we will e-mail you a prepaid shipping label and will process a refund or replacement once the item is delivered back to us.
